Participant operations
Keep funding, workload and quality signals connected to the person receiving support.
- Funding position at a glance
- Coordinator workload visibility
- Incident patterns in context
How to read this comparison
Specific capabilities, shown side by side
At a glance
| Feature | FlowLogic | ShiftCare |
|---|---|---|
| SCHADS award interpretation | ✓ | ✓ |
| Rostering and scheduling | ✓ | ✓ |
| NDIS billing and invoicing | ✓ | ✓ |
| Payroll integration | ✓ | ✓ |
| NDIA claims via PRODA | ✓ | ✓ |
| ISO 27001 certification | ✓ | Not stated on reviewed pages* |
✓ = capability stated on the provider’s own public website. “Not stated on reviewed pages” means the capability was not described on the current first-party pages reviewed in August 2026; it does not mean the capability is unavailable. Confirm directly with the provider.
Workflow evidence
Feature detail
| Capability | FlowLogic | ShiftCare |
|---|---|---|
| SCHADS award interpretation | Built-in SCHADS interpretation applies award conditions to shifts, including penalty rates, overtime, sleepovers, broken shifts and allowances. (Source: FlowLogic rostering) | Provides real-time SCHADS award validation and automates SCHADS pay calculations. (Source: ShiftCare SCHADS) |
| NDIS billing and invoicing | Generates NDIS payment request files and connects billing with rostering and finance in one system. (Source: FlowLogic invoicing) | Provides NDIS invoicing and bulk claims files that can be uploaded to PRODA. (Source: ShiftCare NDIS payment requests) |
| Payroll integration | SCHADS-aware time tracking and scheduling integrate with payroll workflows to reduce award and payroll errors. (Source: FlowLogic rostering) | Lists accounting, payroll and HR integrations, with availability varying by plan. (Source: ShiftCare pricing) |
Connected product proof
See the operational context around every moment of care.
The workforce app
Give frontline teams the participant and shift context they need wherever care happens.
- Participant and group-shift context
- Live roster and clock-on workflow
- Shift details in the worker’s hand
Connected care operations
What FlowLogic provides
FlowLogic is an all-in-one NDIS and aged care platform for medium to enterprise providers, bringing rostering, care management, billing, finance and compliance into one connected system. It includes a built-in SCHADS interpreter, bulk NDIS payment request files, PRODA integration and a direct NDIA PACE connection, and it holds ISO 27001 certification for information security. (Source: FlowLogic NDIS software)
FlowLogic works for both single-location and multi-site providers, with packages configured to the organisation’s operating model, so it can support growth and new service lines without a future system replacement. (Source: FlowLogic pricing and onboarding)
Implementation is part of the product experience
A connected system needs a considered path to go-live.
FlowLogic offers guided onboarding options that can include configuration, data migration, training, workflow automation and reporting support.
Discuss your implementation- 01
Understand
Map the workflows, teams, funding requirements and operational priorities the system needs to support.
- 02
Configure
Shape the FlowLogic environment around agreed processes, roles and reporting needs.
- 03
Prepare
Plan data migration, training and change activities around the chosen onboarding scope.
- 04
Go live
Move into day-to-day use with implementation guidance and ongoing Australian-based support.
Questions, answered
FlowLogic vs ShiftCare FAQ
What size organisation is FlowLogic best suited for?+
FlowLogic is positioned for medium to large NDIS providers and states that it can scale from growing organisations to enterprise operations. (Source: FlowLogic NDIS software)
Is FlowLogic an off-the-shelf NDIS software solution?+
FlowLogic is configurable to each provider’s workflows and supports single-location and multi-site operating models. (Source: FlowLogic NDIS software)
Does FlowLogic support SCHADS and complex awards?+
Yes. FlowLogic states that its built-in SCHADS interpretation applies award conditions including penalties, overtime, sleepovers, broken shifts and allowances. (Source: FlowLogic rostering)
Can FlowLogic replace ShiftCare?+
FlowLogic can be implemented as a replacement when its connected rostering, care, billing, finance, compliance and integration workflows meet the provider’s validated requirements. Confirm fit and migration scope in a tailored walkthrough.
Evidence
Sources
All product capabilities are cited to each party’s own public website, accessed August 2026.
- FlowLogic NDIS software
Audience, platform scope, scalability, integrations, PACE support and ISO 27001. - FlowLogic rostering
SCHADS interpretation, rostering, worker matching and multi-site provider fit. - FlowLogic invoicing
NDIS payment requests, PRODA/PACE, billing and finance workflows. - ShiftCare SCHADS
Real-time award validation, allowances and payroll calculations. - ShiftCare NDIS payment requests
NDIS invoicing, bulk claims files and PRODA upload workflow. - ShiftCare pricing
Current packages, payroll integrations and plan-dependent features.
See how FlowLogic fits your operating model
Bring your roster, billing, compliance, workforce and implementation requirements to a tailored functional walkthrough.