Participant operations
Keep funding, workload and quality signals connected to the person receiving support.
- Funding position at a glance
- Coordinator workload visibility
- Incident patterns in context
How to read this comparison
Specific capabilities, shown side by side
At a glance
| Feature | FlowLogic | Lumary |
|---|---|---|
| SCHADS award interpretation | ✓ | ✓ |
| Rostering and scheduling | ✓ | ✓ |
| NDIS billing and invoicing | ✓ | ✓ |
| Automated bulk claiming | ✓ | ✓ |
| Direct NDIA PACE connection via PRODA | ✓ | Not confirmed on reviewed page* |
| ISO 27001 certification | ✓ | ✓ |
✓ = capability stated on the provider’s own public website. “Not stated on reviewed pages” means the capability was not described on the current first-party pages reviewed in August 2026; it does not mean the capability is unavailable. Confirm directly with the provider.
Workflow evidence
Feature detail
| Capability | FlowLogic | Lumary |
|---|---|---|
| Platform architecture | Purpose-built for NDIS and aged care; rostering, care management, billing, finance and compliance are native to one platform. (Source: FlowLogic NDIS software) | Built on the Salesforce platform and positioned as a unified disability-operations platform. (Source: Lumary disability) |
| SCHADS, rostering and claiming | Built-in SCHADS interpretation applies award conditions to shifts, including penalty rates, overtime, sleepovers, broken shifts and allowances. (Source: FlowLogic rostering) | Provides compliance-aware rostering, SCHADS calculations, payroll integration and automated NDIS claim generation. (Source: Lumary disability) |
| NDIS billing and finance | Generates NDIS payment request files and connects billing with rostering and finance in one system. (Source: FlowLogic invoicing) | Connects NDIS billing, service agreements, revenue visibility, compliance and operational reporting. (Source: Lumary disability) |
Connected product proof
See the operational context around every moment of care.
The workforce app
Give frontline teams the participant and shift context they need wherever care happens.
- Participant and group-shift context
- Live roster and clock-on workflow
- Shift details in the worker’s hand
Connected care operations
What FlowLogic provides
FlowLogic is an all-in-one NDIS and aged care platform for medium to enterprise providers, bringing rostering, care management, billing, finance and compliance into one connected system. It includes a built-in SCHADS interpreter, bulk NDIS payment request files, PRODA integration and a direct NDIA PACE connection, and it holds ISO 27001 certification for information security. (Source: FlowLogic NDIS software)
FlowLogic works for both single-location and multi-site providers, with packages configured to the organisation’s operating model, so it can support growth and new service lines without a future system replacement. (Source: FlowLogic pricing and onboarding)
Implementation is part of the product experience
A connected system needs a considered path to go-live.
FlowLogic offers guided onboarding options that can include configuration, data migration, training, workflow automation and reporting support.
Discuss your implementation- 01
Understand
Map the workflows, teams, funding requirements and operational priorities the system needs to support.
- 02
Configure
Shape the FlowLogic environment around agreed processes, roles and reporting needs.
- 03
Prepare
Plan data migration, training and change activities around the chosen onboarding scope.
- 04
Go live
Move into day-to-day use with implementation guidance and ongoing Australian-based support.
Questions, answered
FlowLogic vs Lumary FAQ
Is FlowLogic built on a third-party CRM?+
No. FlowLogic is purpose-built for NDIS and aged care, with rostering, care management, billing, finance and compliance native to one platform. (Source: FlowLogic NDIS software)
Does FlowLogic support enterprise rostering, awards and claiming?+
Yes. FlowLogic provides SCHADS-aware rostering, bulk NDIS payment request workflows, PRODA integration and PACE support. (Source: FlowLogic invoicing)
How do FlowLogic and Lumary differ architecturally?+
Lumary states that it is built on Salesforce. FlowLogic states that its NDIS and aged-care rostering, care management, billing, finance and compliance capabilities are native to its purpose-built platform.
Evidence
Sources
All product capabilities are cited to each party’s own public website, accessed August 2026.
- FlowLogic NDIS software
Audience, platform scope, scalability, integrations, PACE support and ISO 27001. - FlowLogic rostering
SCHADS interpretation, rostering, worker matching and multi-site provider fit. - FlowLogic invoicing
NDIS payment requests, PRODA/PACE, billing and finance workflows. - Lumary disability
Salesforce architecture, SCHADS, rostering, billing, claiming, provider fit and ISO 27001.
See how FlowLogic fits your operating model
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